Protecting Our Planet

The health of our company depends on the health of our planet. That’s why we are committed to minimizing our impact on the environment while proactively investing in the long-term resilience and reliability of its most essential resource—water. We do this by continually striving to understand, measure, and address the direct and indirect impact of our operations while finding new ways to accelerate energy efficiency and water conservation.

Our Priorities

Addressing Climate Change, Energy Use, and Emissions

The effects of climate change, including wildfires, increasing temperatures, sea level rise, flooding, and drought, can impact the health of our communities and our operations. While we continue to identify and develop responses to these risks, we also recognize that our emissions can contribute to climate change. Our climate strategy focuses on mitigation and adaptation across our value chain—in sourcing, treatment and distribution, and community engagement. Some of the ways we are executing on this strategy include protecting the reliability and resilience of essential water resources, maximizing the efficiency of our water system, helping our customers conserve water, and minimizing our carbon footprint.

Climate Change Risk Assessment & Adaptation Framework

From wildfires to droughts, the consequences of climate change are being felt by our communities. California Water Service (Cal Water) is committed to protecting the reliability and resilience of our limited water resources, maximizing the efficiency of our operations, helping our customers conserve water, and minimizing our carbon footprint. Mitigating and adapting to climate change is a business and societal imperative.

To understand the impact of climate change on our supply reliability, operations, and assets, Cal Water collaborated with ICF to develop a comprehensive Climate Change Risk Assessment & Adaptation Framework.

The report identifies and prioritizes climate-driven risks to Cal Water facilities, operations, and water supply portfolio, and projects and assesses changes to the water supply and demand for Cal Water resources. This allows Cal Water to more effectively:

  • Develop adaptation strategies that reduce the impact of climate change on our operations
  • Prioritize infrastructure investments that increase resiliency
  • Monitor and address risks to disadvantaged and vulnerable communities

You can read more about the report, and the full summary online.

Managing the Reliability and Resilience of Our Water Supply

Our success depends on our ability to provide a reliable supply of safe, high-quality water. Through our water reliability plans and studies, we identify existing and future supplies, project demand over time, and address any gaps between supply and demand. For example, we implement 30-year Water Supply and Facilities Master Plans for each California district, which assess existing infrastructure and identify potential needs, improving our long-term operational reliability.

Maximizing Water System Efficiency and Accelerating Conservation

To reduce water loss in our systems, we diligently replace, repair, and upgrade water and wastewater infrastructure. We also engage our customers to educate them about conservation, support their progress, and deliver savings for reduced leaks and water consumption through our industry-leading conservation program.

Our drought response program also allows us to engage our customers to conserve when it is needed the most and prepare for any potential shortages in supply availability.

H2O Challenge

In partnership with the California Association of Science Educators (CASE) and DoGoodery, Cal Water’s H2O Challenge is a free, project-based competition that invites fourth-, fifth-, and sixth-grade classrooms in our California service areas to develop and implement solutions for local water issues.

Conservation Kits

To make conserving water that much easier, we offer our single-family residential customers conservation kits at no charge. Kits provide a range of water-saving plumbing retrofit fixtures, including high-efficiency showerheads, a hose nozzle, faucet aerators, and leak detection tablets.

Smart Landscape Tune-Up Program

Through our Smart Landscape Tune-Up program, we evaluate customers’ irrigation systems and have our contractors fix system leaks and address inefficiencies at no cost to our customers. This program allows us to provide support to low-income customers, reduce water waste, and promote affordability.

ESG Report

To learn more about how we protect the planet, we invite you to read our 2021 ESG Report.

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