CWS Utility Services

CWS Utility Services (CWSUS), a subsidiary of the California Water Service Group, provides non-regulated contract utility services throughout California. Its affiliation with the third largest water utility company in the United States gives CWSUS the financial resources and professional expertise to help other water providers, including municipalities and privately owned utility companies, provide their customers with reliable water supplies that meet increasingly stringent federal and state water quality standards. CWSUS provides a range of services, including meter reading, billing, customer service, water quality testing, and full water system operations. CWSUS also conducts related non-regulated business, including sales of surplus, non-utility properties.

CWS Utility Services has selected Home Emergency Insurance Solutions (HEIS) to offer optional extended service programs to Cal Water residential customers. These services include emergency insurance coverage for customer-owned exterior water service lines, sewer/septic lines, internal plumbing and drainage, interior electric wiring, water heater, and cooling systems. More information about these programs is available on the HEIS information page.